Kitchen Fire Caused Damage, but SERVPRO Restored It

2/7/2022 (Permalink)

This ceiling had severe fire damage, but SERVPRO of Central Glendale's fire restoration technicians saved half of it, saving thousands of dollars.

Flames can spread fast, but when the brave firefighters from the Glendale fire department put it out, SERVPRO's skilled fire damage technicians were there to clean up the ash and soot.

This residential home in Glendale, California suffered a grease fire in the kitchen. Grease fires are more common than people think and can spread very fast. The good news was that nobody got hurt from the fire, but it resulted in severe damage along the walls and ceiling. 

It took the fire department a few hours, but they finally confirmed the fire was 100% out within the early morning hours. We received a phone call from the homeowner the next day to inquire about our fire damage services. She explained to our office what had happened and provided us with all the information we needed to begin the services. The homeowner contacted her home insurance company and provided us with the assigned adjuster's contact information.

Once the paperwork required by SERVPRO was signed by the homeowner, the office staff immediately got in touch with the insurance adjuster assigned to the fire claim. The office spoke to the insurance adjuster to get more information about the claim, while the fire damage restoration techs scoped the affected areas of the kitchen. SERVPRO of Central Glendale's goal is to save any part of the house that could be saved. The project manager concluded that half of the ceiling along with two walls had to be removed, but would be able to save the other two walls in the kitchen. The HVAC and air ducts had to be cleaned to improve the air quality and remove the smoke smell. The fire damage was drastic in the kitchen but luckily did not spread to other parts of the house. 

As always, we worked with the insurance adjuster every single day (yes, weekends too). We provided them with plenty of photos and a report on everything our Glendale fire damage team had done. It took three weeks to complete the project, but by the end, the homeowner could not find one speck of ash or soot (which spreads and can get muddy). With our commercial-grade solutions, our fire technicians left her home spotless, while professionally removing the burned drywall and ceiling. To reduce the overpowering smoke smell, our team made sure to clean the air in the home from any odor from smoke damage using our specialty equipment. 

If your home or office has experienced a fire recently or been affected by smoke damage, we are here to help. Give our office a call 24 hours a day, seven days a week at 818-246-2200. We are here to help reduce your worries and make a tragedy like this like there was never a fire to begin with.